Auriens

About Auriens

We are recruiting our IT Manager for Auriens Chelsea our luxury later living residence situated in the heart of Chelsea. Join our dynamic team, oversee the network and server infrastructure of a company and deliver personalised service for our residents.

Auriens Group is redefining luxury later living, changing expectations about the sector and enabling residents to make the most of their later lives. No detail is left unconsidered, through exquisitely designed properties, unparalleled services and an exceptional health and wellness offering.

At Auriens, we are always looking for passionate, creative, and dedicated individuals to join our team. We seek people who think creatively, who have an entrepreneurial outlook and way of working, people who value long term relationships and want to be part of building the most exciting new brand in luxury later living.

 

About the role

This is a great opportunity for the right person to really showcase their versatility with all aspect of IT across the property of Auriens Chelsea and the wider Auriens Company, ultimately being responsible for all operations and maintenance of IT infrastructure.

Proactively supporting and assisting across the business the network and server infrastructure of a company. The primary duties are the security of the company’s computer systems and electronic data, development and implementation of customised systems and overseeing all computer-related activities. As well as assisting residents with their

IT needs as they move into Auriens Chelsea and with maintaining daily running.

About you

The successful candidate will want to be part of a collaborative team that works hard, has a positive impact on each other’s work environment and supports each other along the way.

You will strive to efficiently and accurately address all IT needs in a timely manner. The successful candidate must be highly skilled in customer service, must maintain a high level of competency, and have an innovative mindset. You must be an effective communicator and manager of resources, including people.

Of the upmost importance for our IT Manager is to be able to build strong and lasting relationships, not only with our residents when collaborating with them on needs in their individual property, but also across all departments of the business for smooth and efficient service offering.

If you want the opportunity to be part of an innovative, ambitious, and fast-growing company, look no further. The successful candidate will bring innovation and agility to the business as we refine and set the bar in later luxury living.

 

Main tasks of role    

• Proactively maintain all business systems/applications and network
• Building inter-departmental relationships allowing proactive support to co-operate and residence IT staff with any IT related issues within their role and/or department
• Implantations of technologies, directing the work of system and business analysts, developers, support specialists and other computer related workers
• Experience and technical expertise, couples with an understanding of business and management principles
• Evaluating user needs and system functionality and ensuring that ICT facilities meets the needs
• Provide support and assistance on all IT related projects
• Planning, developing and implementing the ICT budget and obtaining competitive prices from suppliers to ensure cost effectiveness
• Scheduling upgrades and security backups of hardware and software systems
• Guaranteeing the smooth running of all ICT systems
• Ensuring that users adhere to software licensing laws
• Securing data from internal and external attacks
• Managing crisis situation, which may involve complex technical hardware or software problems
• Business process re-engineering entails re-design the way the work is done to meet the organisation’s goals and reduce cost
• Understanding of the capabilities and constraints of technology and resource implications in terms of budgets, as well as the training and recruitment of specialist staff
• Administrating and implementing all computer related technologies, including network security, internet operations and software
• Ensure the residence teams are informed on all newly implemented systems, changes to policies and procedures are communicated
• Provide support our LAN /WAN infrastructure, Virtual infrastructure, be involved in systems deployment and to ensure existing technology is used to its best potential
• Ensure that all and every support issue is logged in the Company’s tracking system and they are dealt with in a timely fashion
• Creating and maintaining systems support documentation, procedures and other information useful to the smooth and efficient operation of information systems
• Ability to learn new systems and applications as necessary

Qualifications & Experience

• At least 3 years’ experience in a comparable role as an IT Manager

• Prior experience in Hotel / Residential or equivalent multi-function property – desired
• A Bachelor’s Degree in Information Technology, Information Systems or Computer Science is required
• Technical background to be deal with the demands of this role – Experience coordinating installations, upgrades, and maintenance on IT infrastructure
• Ability to identify software needs
• Knowledge of architecture processes and performance reports of operating systems
• Strong critical thinking skills
• Skills to understand and oversee code development